On 30 January 2015 I received a letter via Email from Robbie Pearson, Deputy Chief Executive, Director of Scrutiny & Assurance, Healthcare Improvement Scotland (HIS), to say that the complaint I raised, on 5 December 2014, against Karen Goudie, HIS National Clinical Lead, in respect of her social media exchanges with Dr Peter Gordon, had been upheld.
I received an apology regarding the “incident” and Mr Pearson said:
“We are reviewing our social media guidance to strengthen understanding, and to ensure that it is consistently complied with across the organisation.
I am grateful for you bringing this matter to our attention.” (bolding is mine)
Here is the 2 page letter from Mr Pearson:
Here is link to full complaints process in blog post.
And to a pdf copy of the HIS complaint.
Front page capture: