Apology from Healthcare Improvement Scotland

Hole Ousia

On the 30th January 2015 an apology was received from the Deputy Chief Executive and Director of Scrutiny & Assurance for Healthcare Improvement Scotland.

Here is my reply of thanks:

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To: Robbie Pearson
Deputy Chief Executive
Director of Scrutiny & Assurance
Healthcare Improvement Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh, EH12 9EB

Dear Mr Pearson,
Re: Letter to Mrs Muirhead, 29 January 2015
I wanted to write to thank you for copying me into your response letter to Mrs Muirhead dated 29th January 2015. I note that Healthcare Improvement Scottland (HIS) have upheld the complaint. I want to thank you for  apologising for “this incident.” It does make a difference to hear this. I am relieved to hear that Healthcare Improvement Scotland “are reviewing our social media guidance to strengthen understanding, and to ensure that it is consistently complied with across the organisation.”

I hope you will understand, as…

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